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🍯Discreet Shipping & Billing (We keep your secrets): All Orders are shipped in a corrugated box, polymailer, or standard FedEx / USPS Envelope. The shipping label, and credit card statement will be billed under "HB, Inc.". The only exception to discreet billing is when using PayPal at checkout. PayPal will bill as "Happibee/HB, Inc".
Shipping Label PolyMailer Corrugated Box
🍯International customers:
Import duties, taxes, and charges are not included in the item price or shipping cost. These are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Happibee cannot accept responsibility for orders detained or destroyed by customs. No refunds will be issued for orders that are destroyed. For certain regions such as UAE countries, there is a possibility of either destruction or return to our facility. If the order is returned, the original shipping cost will not be refunded, and additional shipping fees may apply for the return to our facility from your country.
🍯Return To Sender / Invalid Address:
In cases where an order is returned to our facility due to an invalid address, unsuccessful delivery attempts, or refusal, Happibee can only issue a partial refund, covering the item cost exclusively, to the original payment method. The refund amount will be the order total minus the internal shipping cost incurred (typically $5-10).
Upgraded shipping will NOT be refunded, and our shipping expense will be deducted from the order's total amount.
🍯Cancellation Policy:
If a cancellation request is received prior to the order being shipped it will be subject to a restocking fee.
🍯Lost After Delivery:
Happibee shall not bear responsibility for packages lost subsequent to delivery. The customer assumes all risks and responsibilities associated with providing accurate delivery addresses and delivery information. Should inquiries arise concerning the status of a package marked as delivered, the customer is advised to contact the relevant shipping carrier.
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