Terms Of Service

Happibee.com is a general merchandise online retailer based in Texas. Our catalog spans many departments, including apparel and accessories, sunglasses and eyewear, hobby and modeling supplies, trading cards and collectibles, fishing tackle, beauty and hair care, nutrition and wellness, gaming devices and accessories, and an adult wellness department carrying lawful consumer products intended for adults.

Happibee is a retailer of physical consumer goods. We do not publish, host, stream, or distribute pornographic content, explicit media, or user-generated sexual content of any kind. Product listings across our catalog consist of retail product photography and manufacturer-provided product information for lawful consumer goods, presented for the purpose of retail commerce. Our listing standards apply store-wide: images depict the product or its retail packaging, and descriptions are informational manufacturer product data. Explicit imagery is not permitted in listings in any department.

Purchasing: every order on Happibee.com forms a binding sales contract and requires a valid payment method, so you must be 18 years of age or older, or the age of majority in your state or territory, to make a purchase. By placing an order, you represent that you meet this requirement and that all information you provide is accurate.

Adult wellness department: products in our adult wellness categories are intended solely for adults. By viewing or purchasing products in those categories, you confirm that you are at least 18 years old (or older where your jurisdiction sets a higher age for such products) and that such products are lawful to possess where you live.

Parents and guardians: as with any online store, parents and guardians are responsible for supervising minors' internet use. We support and encourage the use of parental control software and device-level content filters, which can restrict access to specific sites or categories.

Verification: every purchase already carries two built-in age checks: a valid payment method and the age representation you make by completing checkout under these terms. In addition, we may limit purchases in adult wellness categories to payment methods available only to adults, and where a specific law applies to a particular product, transaction, or destination, we may request reasonable verification for that transaction. Any information collected for such a purpose is used solely for compliance and handled per our Privacy Policy. You accept responsibility for any misrepresentation of your age or eligibility.

Order acceptance: your order is an offer to purchase. Our order confirmation email acknowledges receipt of your offer; acceptance occurs when we fulfill and ship your order. We reserve the right to refuse, cancel, or limit any order or quantity at our discretion, including orders flagged by fraud screening, orders associated with prior fraudulent claims or policy abuse, orders for resale, and orders affected by product availability.

Pricing and errors: we work hard to keep every price and description accurate, but errors happen even in the best hives. If a product is listed with an incorrect price or materially incorrect information due to a typographical, system, or data error, we may cancel the affected order and refund any amount charged, whether or not the order has been confirmed. Prices are in U.S. dollars and may change at any time; the price at the time of your order is final, and we do not offer price matching or post-purchase adjustments.

Payment: you represent that you are authorized to use the payment method you provide. Applicable taxes are calculated at checkout. Any discounts and shipping charges that apply to your order are described in our Shipping & Billing Policy.

Our Return Policy and Shipping & Billing Policy are incorporated into these Terms by reference, and by completing a purchase you agree to them as posted at the time of your order. The short version: products must be sealed, unopened, and brand new to be returned within 120 days; opened, used, or tried-on products are final sale in every category; intimate and adult products are final sale once opened for health and hygiene reasons; and carrier delivery confirmation constitutes proof of completed delivery.

International orders: if you place an order for delivery outside the United States, you are the importer of record. You are responsible for confirming that the products you order may be lawfully imported into and possessed in your destination country, and for any customs duties, import taxes, brokerage charges, or fees assessed there. Orders refused, seized, or returned due to customs or destination-country restrictions are handled per our Shipping & Billing Policy.

Product images, features, specifications, and descriptions are provided by manufacturers and suppliers. While we make every effort to present accurate information, we do not independently verify every detail, material, or warning, and manufacturers may not always disclose complete information regarding safety, ingredients, or regulatory status. Manufacturers remain solely responsible for ensuring their products meet applicable safety, labeling, and regulatory standards, including FDA, FTC, CPSC, and California Proposition 65 requirements. When in doubt, verify details directly with the manufacturer before purchase. Our consolidated Product Safety and Warnings page is incorporated into these terms by reference; review it before purchase or first use.

California Proposition 65: some products sold on this website may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For details, visit www.P65Warnings.ca.gov. Always review product packaging and inserts for applicable warnings before use.

Medical disclaimer: content and product listings on Happibee.com are for informational purposes only and are not medical, diagnostic, or therapeutic advice. Consult your physician or a qualified healthcare provider before using any health, wellness, or intimate product, especially if you have allergies, sensitivities, or pre-existing conditions.

Dietary supplements and wellness products: statements on this site regarding dietary supplements, nutrition, and wellness products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Always read the product label before use, follow the manufacturer's directions, and consult your healthcare provider before taking any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Materials and allergens: if you have concerns about materials or allergens (latex, silicone, metals, fragrances, and so on), contact the manufacturer directly before purchase. Do not rely solely on online descriptions for allergy or sensitivity decisions.

Use as directed: always follow product instructions, care guides, and manufacturer safety directions. Misuse, alteration, or modification of a product may cause injury and may void any applicable manufacturer warranty. Happibee assumes no responsibility for injuries or damages arising from improper use.

If you create an account, you are responsible for keeping your information accurate and your login credentials secure, and you are responsible for activity under your account. If you suspect unauthorized use, contact us immediately. We may suspend or terminate accounts for misuse, fraudulent activity, or violation of these terms.

If you submit content to Happibee (reviews, photos, feedback, suggestions), you grant Happibee a royalty-free, perpetual, non-exclusive license to use, reproduce, and display that content for operational and promotional purposes. You represent that your submissions are your own, are accurate, and do not violate any third party's rights.

Review guidelines: we welcome honest reviews from real customers, positive and negative alike, and we never remove or hide a review because it is negative or because of its star rating. To keep reviews genuine and useful for every shopper, we may decline or remove submissions that violate these content standards, which are applied the same way to every review regardless of its rating:

• Profanity, obscenity, hate speech, harassment, or threats.
• Personal or confidential information about any person.
• Spam, advertising, links, or content unrelated to the product or a genuine purchase experience.
• Reviews not based on a genuine purchase or use of the product.
• False statements of fact, including counterfeit or authenticity accusations that are contradicted by our sourcing and distributor records. We purchase exclusively from manufacturers and authorized distributors and retain the records to prove it.
• Content solely about shipping carriers, delivery timing, or customer service with nothing about the product itself, applied equally to praise and complaints alike.
• Reviews posted, maintained, or edited as leverage in a demand for a payment, refund, free product, or other compensation outside our posted policies.

Our side of the bargain: we do not write or commission reviews, we do not pay for reviews or offer incentives conditioned on what a review says, and we do not compensate anyone to alter or remove a review. If a reward is ever offered for taking the time to leave a review, it will never depend on the review's sentiment, and any such review will be clearly labeled as incentivized. We may respond publicly to any review, and factual responses are our preferred answer to criticism.

All content on Happibee.com, including text, product copy, graphics, logos, page designs, and site code, is owned by Happibee or our partners and is protected by intellectual property laws. You may not copy, scrape, reproduce, or redistribute our materials for commercial use without written permission. Manufacturer product images and trademarks belong to their respective owners and are used for retail purposes. If you believe content on our site infringes your rights, contact us with details and we will review promptly.

You agree not to: use the site for any unlawful purpose; submit false order, payment, identity, or claim information; file or threaten fraudulent disputes or claims; use bots, scrapers, or automated tools to access the site or harvest data; interfere with site security or operation; misrepresent your eligibility to purchase any product; or resell products while misrepresenting their source or condition. We may suspend access, cancel orders, and decline future service for violations, and fraudulent activity may be reported to payment networks and law enforcement.

Happibee.com and all products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the site will be uninterrupted or error-free or that any product will meet your specific expectations. Product warranties, where they exist, are provided by manufacturers, not by Happibee.

To the fullest extent permitted by law, Happibee and its owners, affiliates, and employees are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the site, products, or services. In all cases, our total aggregate liability for any claim arising from an order shall not exceed the amount you actually paid Happibee for the product or products giving rise to the claim. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

You agree to indemnify and hold harmless Happibee and its affiliates and employees from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your misuse of the site, your violation of these terms, your misrepresentation of age or eligibility, or your infringement of any third party's rights.

Please read this section carefully. It requires most disputes to be resolved through binding individual arbitration and affects your legal rights. It includes a 30-day opt-out.

Talk to us first: most issues are resolved in one friendly email. Before initiating any formal dispute, you agree to contact us through our contact page with a written description of the issue and give us 30 days to work toward a resolution together. Happibee agrees to do the same before initiating any formal dispute against you.

Governing law: these terms and any dispute arising from your use of Happibee.com or your purchase of products through it are governed by the laws of the State of Texas, excluding conflict-of-law principles.

Mutual agreement to arbitrate: you and Happibee each agree that any dispute, claim, or controversy arising out of or relating to these terms, the site, or products purchased through the site that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at www.adr.org. Payment of filing, administration, and arbitrator fees will be governed by the AAA's rules. The arbitration will be conducted in the county where you live, or by telephone or videoconference, as those rules provide. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

What this means: BY AGREEING TO THESE TERMS, YOU AND HAPPIBEE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. All claims must be brought in a party's individual capacity only, and the arbitrator may not consolidate claims or preside over any form of class or representative proceeding.

Exceptions: either party may bring an individual claim in small claims court where permitted, and either party may seek injunctive or other equitable relief in court to protect its intellectual property.

Your right to opt out: you may opt out of this arbitration agreement by notifying us through our contact page within 30 days of your first purchase, stating your name, your order number, and that you decline the agreement to arbitrate. Opting out does not affect any other part of these terms.

Court disputes: any dispute not subject to arbitration, including where you have validly opted out, will be resolved exclusively in the state or federal courts located in Texas, and you consent to that exclusive jurisdiction and venue. If the class action waiver above is found unenforceable as to a particular dispute, the agreement to arbitrate is void as to that dispute only, and that dispute will proceed in the Texas courts described in this paragraph, subject to all other terms herein.

Time limit on claims: to the fullest extent permitted by law, any claim arising out of these terms, the site, or an order must be commenced within one (1) year after the claim arises. Claims not brought within that period are permanently barred.

We may update these Terms of Service from time to time. Updates take effect when posted on this page. Material changes will be communicated by email or site notice. Continued use of Happibee.com after an update means you accept the revised terms; each order is governed by the terms and policies posted at the time you place it.

If any provision of these terms is found unenforceable, the remaining provisions stay in full effect, and the unenforceable provision is modified to the minimum extent needed to make it enforceable. Our failure to enforce any provision is not a waiver of it. These terms, together with the policies incorporated by reference, are the entire agreement between you and Happibee regarding the site. You may not assign your rights under these terms; we may assign ours in connection with a business transfer. Questions? Reach the Happi Support Team any time.

Events beyond our control: Happibee is not responsible for delays or failures in performance caused by events beyond our reasonable control, including carrier disruptions, weather, natural disasters, epidemics, labor disputes, utility or internet outages, or acts of government.