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Terms Of Service

Shopping with Happibee

Terms of Service

These Terms of Service govern your use of Happibee.com, your account, and purchases made through the site. They explain how orders, payments, policies, disputes, and other website interactions are handled. Please read them before using the site or placing an order. If you do not agree to these terms, do not use Happibee.com or place an order.

TERMS CLEAR RULES

Please read: how disputes are resolved

These terms include a required 60-day informal resolution process, an agreement to resolve most disputes through binding individual arbitration, a waiver of jury trials and class actions, a small claims court exception, and a 30-day right to opt out of arbitration. Please review Section 13, Governing law and dispute resolution before placing an order.

The essentials

Related policies

Our Return Policy and Shipping & Billing Policy are part of these terms, and our Privacy Policy describes our data practices.

Adult purchases only

You must be at least 18 years old, or the age of majority where you live, to place an order.

Your data, explained

Our Privacy Policy explains what we collect, how it is used, and the choices you have.

Warranty information

Unless a listing states otherwise, products are sold as new. We work to ship the item, variant, and quantity shown in your order confirmation; manufacturer packaging, seals, and packaging design may vary. Manufacturer warranties, if offered, are provided by the manufacturer.

The full terms

1. About Happibee and our catalog

Happibee.com is a general merchandise online retailer. Our catalog spans many departments, including apparel and accessories, sunglasses and eyewear, hobby and modeling supplies, trading cards and collectibles, fishing tackle, beauty and hair care, nutrition and wellness, gaming devices and accessories, and an adult wellness department carrying lawful consumer products intended for adults.

Happibee is a retailer of physical consumer goods. We do not publish, host, stream, or distribute pornographic films, videos, or other adult entertainment media, and we do not host user-generated sexual content of any kind. Product listings across our catalog consist of retail product photography and manufacturer-provided product information for lawful consumer goods, presented for the purpose of retail commerce. Some lawful adult products are anatomical in form, and some manufacturer retail packaging carries mature artwork; images of those products in our adult wellness department depict the product or its packaging so that buyers know what they are purchasing, and where practical we edit or obscure explicit elements of manufacturer imagery while keeping the listing accurate enough for an informed purchase. These images are retail product depictions, not entertainment content. Adult wellness categories are intended for adults, and by browsing or purchasing from them you make the adult affirmation described in Section 2.

2. Who can shop here

Purchasing: you must be 18 years of age or older, or the age of majority where you live, to place an order on Happibee.com. By placing an order, you represent that you meet this requirement, are legally able to enter into the purchase, and that the information you provide is accurate.

Adult wellness department: products in our adult wellness categories are intended solely for adults. By viewing or purchasing products in those categories, you confirm that you are at least 18 years old (or older where your jurisdiction sets a higher age for such products) and that such products are lawful to possess where you live.

Parents and guardians: as with any online store, parents and guardians are responsible for supervising minors' internet use. We support and encourage the use of parental control software and device-level content filters, which can restrict access to specific sites or categories.

Verification: by completing checkout, you represent that you satisfy the age requirements above and any minimum-age requirement that applies to a specific product you order. Where required by law, or where we consider it appropriate for a particular product, transaction, or destination, we may require additional age or eligibility verification before or after accepting an order, and we may cancel and refund any order for which requested verification is not completed. Any information collected for such a purpose is used solely for compliance and handled per our Privacy Policy. You accept responsibility for any misrepresentation of your age or eligibility.

3. Orders, pricing, and payment

Order acceptance: your order is an offer to purchase. Our order confirmation acknowledges receipt of that offer; acceptance occurs when we fulfill and ship the order. We may refuse, cancel, or limit an order when reasonably necessary, including for product availability, pricing or listing errors, payment or fraud concerns, duplicate or abusive ordering activity, legal or carrier restrictions, or suspected unauthorized resale. If we cancel an order after payment has been collected, we will refund the amount charged for the canceled portion.

Pricing and errors: we work hard to keep every price and description accurate, but despite our efforts, pricing or product-information errors can occur. If a product is listed with an incorrect price or materially incorrect information due to a typographical, system, or data error, we may cancel the affected order and refund any amount charged, whether or not the order has been confirmed. Prices are in U.S. dollars and may change at any time; the price at the time of your order is final, and we do not offer price matching or post-purchase adjustments.

Payment: you represent that you are authorized to use the payment method you provide. Applicable taxes are calculated at checkout. Any discounts and shipping charges that apply to your order are described in our Shipping & Billing Policy.

Payment processing: payments on Happibee.com are processed by third-party payment processors, and your use of a particular payment method may also be subject to that provider's own terms and privacy practices. Our store is hosted on Shopify, and checkout and payment processing are provided through Shopify and its payment partners. Happibee does not store full payment card numbers on its own systems.

Platform data processing: as our hosting platform, Shopify processes customer information in connection with the storefront, checkout, payment, account, security, analytics, and other commerce services it provides, including Shopify Enhanced Services such as Shopify Network Intelligence where enabled for our store. This processing, and the privacy choices available to you, including the ability to opt out of certain data sharing, are described in our Privacy Policy and in the Shopify Consumer Privacy Policy.

Third-party services and links: parts of the site may rely on or link to services operated by third parties, such as payment providers, carriers, review providers, or manufacturer websites. Their services may be subject to separate terms and privacy practices. Happibee does not control third-party websites or services and is not responsible for their independent content, availability, or practices, except to the extent applicable law provides otherwise.

4. Returns, shipping, and delivery

Our Return Policy and Shipping & Billing Policy are incorporated into these Terms by reference, and by completing a purchase you agree to them as posted at the time of your order. Those policy pages, not this page, state the operational rules for returns and return eligibility, shipping services and fees, delivery, undeliverable and refused packages, and billing records. If anything on this page is ever read to differ from those policies, the policy pages govern for their subject matter.

International orders: if you place an order for delivery outside the United States, you are responsible for complying with your destination country's import requirements, for confirming that the products you order may be lawfully imported into and possessed in your destination country, and for any customs duties, import taxes, brokerage charges, or fees assessed there. We may decline or cancel a shipment when required by law, sanctions, carrier restrictions, or destination-country restrictions. Orders refused, seized, or returned due to customs or destination-country restrictions are handled per our Shipping & Billing Policy.

5. Product information, safety, and warnings

Product images, features, specifications, ingredients, warnings, and descriptions may originate with manufacturers and suppliers. We work to present that information accurately, but we do not independently test or verify every product detail and manufacturer information can change. Manufacturers and suppliers are responsible for the accuracy of information they provide and for compliance obligations that apply to them; Happibee remains responsible for obligations that applicable law places on us as the retailer. When a detail is important to your purchase, review the product packaging and manufacturer information or contact the manufacturer before use. See our Product Safety and Warnings page for additional information. Nothing in this section limits rights or remedies that cannot lawfully be waived.

Recalls and safety notices: if we learn that a product is subject to a recall, safety notice, stop-sale instruction, or other material restriction, we may remove the listing, cancel unfulfilled orders, and take other reasonable steps consistent with applicable law and information available to us.

California Proposition 65: some products sold on this website may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For details, visit www.P65Warnings.ca.gov. Always review product packaging and inserts for applicable warnings before use.

Medical disclaimer: content and product listings on Happibee.com are for informational purposes only and are not medical, diagnostic, or therapeutic advice. Consult your physician or a qualified healthcare provider before using any health, wellness, or intimate product, especially if you have allergies, sensitivities, or pre-existing conditions.

Dietary supplements and wellness products: statements on this site regarding dietary supplements, nutrition, and wellness products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Always read the product label before use, follow the manufacturer's directions, and consult your healthcare provider before taking any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Materials and allergens: if you have concerns about materials or allergens (latex, silicone, metals, fragrances, and so on), contact the manufacturer directly before purchase. Do not rely solely on online descriptions for allergy or sensitivity decisions.

Use as directed: always follow product instructions, care guides, and manufacturer safety directions. Misuse, alteration, or modification of a product may cause injury and may void an applicable manufacturer warranty. To the fullest extent permitted by law, Happibee is not responsible for injury or damage caused by misuse, unauthorized modification, or use contrary to product instructions.

6. User accounts and electronic communications

If you create an account, you are responsible for keeping your information accurate and your login credentials secure, and you are responsible for activity under your account. If you suspect unauthorized use, contact us immediately. We may suspend or terminate accounts for misuse, fraudulent activity, or violation of these terms.

Electronic communications: when you place an order, create an account, or contact us, you consent to receive transactional communications electronically, including order confirmations, shipping notices, account messages, and responses to your requests. To the extent permitted by applicable law, electronic records and communications may satisfy requirements that a communication be provided in writing.

7. Reviews, feedback, and submissions

If you submit content to Happibee, such as a review, photo, feedback, or suggestion, you retain any ownership rights you have in that content. You grant Happibee a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt the content for operating, improving, and promoting Happibee and the products we sell, subject to applicable law. You represent that you have the right to submit the content and that doing so does not violate another person's rights.

Review guidelines: we welcome honest reviews from real customers, positive and negative alike, and we do not remove or hide reviews based solely on negative sentiment or star rating. Reviews may be moderated using content-neutral standards that are applied the same way to every review regardless of its rating or sentiment. We may decline or remove submissions that contain:

  • Profanity, obscenity, hate speech, harassment, or threats.
  • Personal or confidential information about any person.
  • Spam, advertising, promotional links, or content unrelated to the product.
  • Unlawful content or content that infringes another party's rights.
  • Content that does not reflect a genuine purchase or genuine experience with the product.
  • Content solely about shipping carriers, delivery timing, or customer service with nothing about the product itself, applied equally to praise and complaints alike.

Our review practices: we do not create fake reviews or condition compensation, discounts, rewards, or other incentives on a particular rating or sentiment. If we offer an incentive for submitting a review, the incentive will not depend on whether the review is positive or negative, and any disclosure required by applicable law will be made. We do not compensate customers to alter or remove truthful negative reviews. We may respond publicly to reviews and may contact a reviewer to address an issue they raised.

8. Privacy, accessibility, and assistance

Privacy: your personal information is collected and handled as described in our Privacy Policy, which explains what we collect, how it is used, and the choices available to you.

Accessibility and assistance: if you experience difficulty accessing or using any part of Happibee.com, or would like assistance completing a purchase or accessing information on the site, help is available through our Accessibility page or our Contact page. The Accessibility page describes our ongoing accessibility efforts and how to report a barrier.

9. Intellectual property

All content on Happibee.com, including text, product copy, graphics, logos, page designs, and site code, is owned by Happibee or our partners and is protected by intellectual property laws. You may not copy, scrape, reproduce, or redistribute our materials for commercial use without written permission. Manufacturer product images and trademarks belong to their respective owners and are used for retail purposes in connection with the sale of genuine goods.

Copyright and trademark complaints: if you believe content on Happibee.com infringes your copyright or trademark, contact us through our Contact page. Please identify the work or mark involved, the URL or location of the material in question, your contact information, the basis for your claim, and whether you are the rights owner or are authorized to act for the owner. We may request additional information and may remove, disable, or otherwise address material when appropriate.

10. Acceptable use

You agree not to: use the site for an unlawful purpose; submit false order, payment, identity, or claim information; engage in fraudulent payment disputes or claims; use automated tools to scrape, harvest, or extract site data except as permitted by law or with our written permission; interfere with site security or operation; misrepresent your eligibility to purchase a product; misuse promotions or accounts; or resell products while misrepresenting their source, authenticity, or condition. We may suspend access, cancel orders, or decline future service for material violations of these terms. Suspected fraud or unlawful activity may be reported to payment providers, carriers, or law enforcement as appropriate.

11. Disclaimers and limitation of liability

Happibee.com and the services provided through the site are offered on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties regarding the site and services, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not promise that the site will always be uninterrupted, secure, or error-free. Manufacturer warranties, if any, are provided by the applicable manufacturer. Nothing in these terms eliminates product or consumer rights that applicable law does not permit us to disclaim.

To the fullest extent permitted by law, Happibee and its owners, affiliates, and employees are not liable for indirect, incidental, special, consequential, or punitive damages arising from the site, an order, or products purchased through the site. To the fullest extent permitted by law, our aggregate liability for a claim arising from an order will not exceed the amount actually paid to Happibee for the product or products giving rise to that claim. These exclusions and limits do not apply to liability or remedies that applicable law does not permit to be excluded or limited, and some jurisdictions may provide rights beyond those stated here.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Happibee and its affiliates and employees from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful misuse of the site, your material violation of these terms, your intentional misrepresentation of age or eligibility, or content you submit that infringes another person's rights.

13. Governing law and dispute resolution

Please read this section carefully. It requires most disputes to be resolved through binding individual arbitration and affects your legal rights, including the right to a jury trial and participation in a class action. It includes a 30-day opt-out.

Talk to us first (required informal resolution): before starting arbitration, you and Happibee each agree to give the other written notice of the dispute and a 60-day opportunity to resolve it in good faith. A notice to Happibee must be submitted through our Contact page, must begin with the words "Dispute Notice", and must include your name, the email address associated with your account or order, your order number if relevant, a reasonably detailed description of the dispute, and the specific relief you are requesting. Happibee may send a notice to the email address associated with your account or order. The 60-day period begins when a complete notice is received. During that period, applicable statutes of limitation are tolled to the extent permitted by law. Completing this process is a condition to commencing arbitration, except for an individual small-claims action or a request for urgent injunctive or equitable relief permitted by the Exceptions paragraph below.

Governing law: these terms and disputes arising from them, the site, or purchases made through the site are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except to the extent another law must apply. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in this section.

Mutual agreement to arbitrate: except for the matters listed under Exceptions, you and Happibee agree that a dispute, claim, or controversy arising out of or relating to these terms, Happibee.com, or a purchase made through the site that is not resolved through the informal process will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules and Mediation Procedures in effect when the arbitration is filed, subject to the AAA Consumer Due Process Protocol. The current rules and filing information are available at www.adr.org. Filing, administrative, and arbitrator fees will be allocated as required by the AAA rules and applicable law. Unless the parties agree otherwise or the AAA rules provide otherwise, the proceeding may be conducted remotely or in the county where you live. The arbitrator may award the individual relief available under applicable law. The award will be final and binding, subject to the limited review permitted by law, and judgment on the award may be entered in a court with jurisdiction.

Mass arbitration procedures: if the AAA determines that a group of filings qualifies as a mass arbitration, the AAA Mass Arbitration Supplementary Rules and applicable fee schedule will apply in addition to the Consumer Arbitration Rules.

What this means: BY AGREEING TO THESE TERMS, YOU AND HAPPIBEE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING, TO THE FULLEST EXTENT PERMITTED BY LAW. Claims must be brought in an individual capacity. Except where the AAA's applicable rules expressly permit procedural coordination in a mass arbitration, an arbitrator may not combine the merits of different individuals' claims into a single representative or class proceeding without the parties' agreement.

Exceptions: either party may bring an individual claim in small claims court if the claim qualifies and remains there on an individual basis. Either party may also seek temporary or urgent injunctive or equitable relief in a court of competent jurisdiction when necessary to protect intellectual property or to prevent imminent, irreparable harm while arbitration is pending or before an arbitrator can act.

Your right to opt out: you may opt out of this arbitration agreement by notifying us through our Contact page within 30 days of your first purchase. If we later make a material change to this arbitration agreement, you may opt out of the materially revised arbitration terms within 30 days after we provide notice of that change. Your notice must begin with "Arbitration Opt-Out" and include your name, the email address associated with your account or order, your order number if available, and a clear statement that you are opting out of arbitration. If you validly opt out, this arbitration agreement, including the jury-trial and class-action waivers contained in this arbitration section, will not apply to you; the remaining provisions of these terms will continue to apply.

Court disputes: a dispute that is not subject to arbitration, including a dispute for which you validly opted out, will be resolved in a state or federal court of competent jurisdiction in Texas, except where applicable law requires a different forum. If the class-action or representative-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in court to the extent required by law, while any enforceable portion of the arbitration agreement remains in effect.

If AAA does not administer a case: if the AAA declines to administer a consumer arbitration because Happibee does not comply with an AAA requirement applicable to the business, the consumer may pursue the claim in a court that otherwise has jurisdiction.

Applicable filing deadlines: claims remain subject to the statutes of limitation and other filing deadlines provided by applicable law. The 60-day informal-resolution period described above tolls an applicable limitations period to the extent permitted by law.

Survival: this section survives the termination of these terms and the completion or cancellation of an order.

14. Changes to these terms

We may update these Terms of Service from time to time. Changes apply prospectively when posted or otherwise communicated, except where applicable law requires a different effective process. We may provide notice of material changes by email, site notice, or another reasonable method, and where applicable law requires renewed assent, we will request it. Material changes to the arbitration agreement are also subject to the opt-out provision in Section 13. Each order is governed by the Terms of Service and incorporated purchase policies in effect when that order is placed.

15. General provisions

If any provision of these terms is found unenforceable, the remaining provisions stay in full effect, and the unenforceable provision is modified to the minimum extent needed to make it enforceable. Our failure to enforce any provision is not a waiver of it. These terms, together with the policies incorporated by reference, are the entire agreement between you and Happibee regarding the site. You may not assign your rights under these terms; we may assign ours in connection with a business transfer. Questions? Contact Happibee Support any time.

Events beyond our control: Happibee is not responsible for delays or failures in performance caused by events beyond our reasonable control, including carrier disruptions, weather, natural disasters, epidemics, labor disputes, utility or internet outages, or acts of government.

By accessing or using Happibee.com, creating an account, or completing a purchase, you agree to these Terms of Service and, for purchases, the policies incorporated by reference that apply to your order.

Need help understanding these terms?

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